Terms of Business

This page sets out the terms of business between Century Business Finance Ltd and its clients. We are regulated by the Financial Conduct Authority (FCA) in respect of our broking activity in relation to certain loan agreements. We follow their guidance in terms of procedures, treating customers fairly and complaints in all instances.

Type of Business

Century Business Finance Ltd is a credit brokerage, not a lender. We arrange Unsecured Business Loans, Secured Business Loans, Merchant Cash Advances, Lease Hire & Hire Purchase via third parties.

For agreements we arrange through third parties:

In addition to the commission we receive from any third-party funder, which ranges from 1%-15% of the loan amount, you shall pay a fee to us for the provision of our services to you. This fee will be taken from your bank account via direct debit within 7 days of you receiving the loan funds. You sign below to give your full authority for this payment to be taken and will not contest, indemnify or debit this payment back. If, for any reason, we do not receive the fee by direct debit, we will ask you to pay the fee by another method.

This fee is a financial services intermediary fee and is a separate payment from your loan agreement and is not a payment toward the balance of your loan agreement. This payment is payable to us, and not the lender, in addition to any loan interest or payments due on your loan agreement.

Insurance

We do not advise or arrange insurance products.

Advice and Recommendations

We do not offer financial advice. You are advised to consult your own financial advisor or accountant before entering into any agreement through us.

Your Duty of Disclosure

It is your responsibility to provide complete and accurate information to Century Business Finance Ltd when you apply for a loan or asset finance. It is important that all statements made on the proposal form, or on any additional documentation are full and accurate. Please be aware that if you fail to disclose any relevant information, or any change of circumstances to us any credit approval may be immediately withdrawn. We strongly recommend that the information you provide is checked thoroughly prior to submission.

Acting in your Best Interests

If any material interest or conflict of interest should arise in business that we are arranging for you, we will let you know and ask for your consent before we carry out your instructions.

Treating Customers Fairly

Treating customers fairly is at the heart of everything we do. We will act in your best interests at all times, provide excellent value products and services, ensure our communications are clear, concise and jargon free and if you have a complaint we will treat it seriously and resolve it quickly and fairly. If you wish to raise a complaint, you can contact us by telephone or email using the details set out above.

Loan Purpose & Proof of Loan

If the loan purpose is for an asset, equipment or machinery purchase you authorise Century Business Finance Ltd to source a quote on your behalf and present to any prospective lender or lenders. You confirm that Century Business Finance Ltd, its employees and/or directors have made you aware of the quote contents and cost and that you agree to this content in order to satisfy the conditions of acceptance set out by the lender or lenders. You acknowledge that Century Business Finance Limited, its employees or directors hold no responsibility to ensure the loan is used for the above purpose stated or are liable for any loss incurred by you the borrower or the owners of the borrower which arise from any arrears, default, liquidation or administration of your company.

Your Rights

If you become unhappy about our services you may be able to complain to the Financial Ombudsman Service directly:

The Financial Ombudsman Service

Exchange Tower, London E14 9SR
complaint.info@financial-ombudsman.org.uk
0800 023 4567

Read our full privacy policy here
www.centurybusinessfinance.eo.uk/privacy-policy

General Data Protection Regulation (GDPR) 2016

The personal data you provide will be used and stored in accordancewith the General Data Protection Regulation (GDPR) 2016. You have a right to access all the personal information that Century Business Finance Ltd holds about yourself.

Governing Law

The personal data you provide will be used and stored in accordance with the General Data Protection Regulation (GDPR) 2016. You have a right to access all the personal information that Century Business Finance Ltd holds about yourself.

Financial Crime

All transactions relating to the services provided by us are covered by Money Laundering Regulations and the Proceeds of Crime Act. The FCA also requires that we have appropriate measures in place to prevent fraud, money laundering and other financial crime. Our responsibilities under these Regulations, and the rules of the FCA, include but are not limited to verifying the identity and address of our clients and of any third-party making payments on their behalf. Where we require, you must supply proof of your identity in accordance with the requirements of the above Regulations.

Financial Searches

Electronic searches of the electoral roll and the use of credit reference agencies, will result in a ‘foot-print’ on your credit records. This footprint is visible to other financial service providers and may affect your credit rating. We will only action searches if you agree to proceed with a credit approval process with us. Acceptance of our Terms of Business and a wish to obtain credit approval represents your permission to us to action a search and approach credit reference agencies regarding your financial affairs.

OUR COMMITMENT TO YOU – OUR CUSTOMER

• We will explain our products fully and the true cost of each.
There will be no hidden costs.

• We will always do our best for you – even if it means losing your business.

• We will ask a number of questions that will enable us to fully understand your circumstances, needs and budget.

• We will strive to build strong relationships with our service providers to ensure they mirror our commitment to you.

• All our staff will be professional and courteous to you – even if they are not directly involved in your business.

• If you are unhappy with the service we provide and wish to raise a complaint we will take your complaint seriously and attempt to resolve the matter to your complete satisfaction.

Step 1

Check if you’re eligible in 20 Seconds

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Step 2

Apply online in 2 mins

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Step 3

Get you’re decision

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Step 4

Funds paid into you’re bank within 24 hours

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“Jacob and Century have been brilliant for a number of years. Jacob has always listened to the company needs and ensured we were only matched with products that suited. I really highly recommend both the company, and, Jacob!”

Jonathon Ison

“The customer care was top-notch. I dealt with Jake Brown who was always on top of our needs. The service was very precise and all the formalities were sorted within a few days. Thumbs up all the way. Would definitely recommend Century Business Finance.”

Wale Towolawi

“No government initiative or loan has helped our business as much as Jake Brown. The service has been first class. Recovery from covid has been slow and challenging but it would have been impossible without Jake himself. He has literally saved the business! Communication has been crystal clear with finance approved and arranged on the same day. An outstanding service from a company I intend to use again and again. Thank you”

Owl Education Ltd

“Tom Hall has been fantastic. Within a week of exploring our options, the money was in the bank and the business kicked off. Highly recommend..”

Mark Gill

“Tom Hall has been very helpful and dealt with my queries and informed me of everything i need to do . Tom has managed to secured me the loan from century finance and i would definitely recommend them to every businesses.”

Davis Sanassy

“Joe Taplin has been so helpful from start to finish. Got regular updates about the application and did all he can to get funds available within days. Handled every task very professionally.”

Upul Ekanayake

“Tom has been very helpful in supporting our business needs. Only area for improvement is the level of detail in their quotations to enable a better market comparison.”

Alan Gates

“Joe was so helpful from start to finish of our communication. Kept me updated every step of the way & kept it very easy. Definitely recommend.”

Nat

“First rate service by my account manager Jake Brown, first time using Century Finance and I would use Jake again and recommend him to anyone looking for finance.”

John Bailey

“Exceptionally professional and quick service I would highly recommend to all my business colleagues. Many thanks especially to John Harrison who has been such a fantastic help throughout.”

Mike Finnigan

“I had the pleasure of dealing with Kane Murfitt and honestly cannot fault him. He stayed in regular contact throughout the process, guided me through the application and kept me fully updated. Very Happy!”

Marlon Carrington

“Great support from start to completion under the guidance of Jacob Bryant.Totally recommend for any business finance..”

Justin Jones

“I was very impressed at the speed, detail and affordability of business loans found by Century Business Finace. Jake was incredibly knowledgeable giving varied scenarios of how to ustilise their services - I've already made recommendations to my colleauges - thank you!”

Finance Department

“A fantastic service from the team at Century Business Finance from start to finish. It's my first time dealing with them and the service from both Max and Ben as been absolutely first class. I highly recommend Century Business Finance and will be using them again in the future when the need arises.”

Ryan White

“Excellent all round, I no longer waste my time trying others - Top work from my acc manager Joe Taplin”

Dan Currey

“A 5 star service. Very impressed with the account manager and will 100% recommend his services”

Vincent Torku

“As a small business at times its hard to get small amount for cashflow but dealing with Jacob Bourne has made the small business grow. What a professional Jacob is and it was so efficient that i will not hesitate to recommend CBF to any small to medium business.”

Alliance Speciality Care

“The customer service from John was great, very friendly and efficient. Would definitely recommend”

Katie

“We used Century to assist in funding our expansion, and could not be happier with how they helped. Jacob was prompt, professional and efficient.”

Martyn Solari